CMH Customer Care services are built around one basic principle: allowing the customers to focus on their core business. In this regard, all sales can be accompanied by a comprehensive tailor-made maintenance agreement, which includes regularly servicing and follow-up of equipment. We use our years of experience and competitive pricing to make the maintenance of your machinery as cost-effective and simple as possible.
Our technical assistance includes:
- Best repair options
- Site visits
- Technical Analysis Inspection on equipment
- Schedule Oil Sampling (SOS)- analyse wear and tear of your component
- Operator's training - To ensure equipment is well maintained and downtime is reduced
CMH also provides users with a tailor-made "Product Improvement Program" which automatically updates any changes or improvement on your equipment. Moreover, all our products are fine tuned to function optimally in the local context.
This enables the Customers to fully optimise their equipment through planned maintenance and schedule repairs - the most effective way of closely monitoring his operation cost.
Facilities and Resources
We operate a newly built maintenance and repair workshop facility of 520m2, fitted with the latest workshop technology for the repairs of all components and machines.
Our qualified service staff is fully trained to perform in-depth diagnostic on all equipment supplied by CMH. These dedicated technicians and supervisors are in contact with our suppliers, who provide us continuous training and support.